Saturday 11 October 2008

Left High and Dry by Ever Efficient SYABAS

The area I live in has been without water supply two days ago and today since around 12pm until even now. All these happened without warning. Nothing in the papers. This also happened some weeks back. This shows how efficient the Syarikat Bekalan Air Selangor Sdn. Bhd. (SYABAS) is. Just went to their website and discovered this notice:
NOTIS GANGGUAN BEKALAN AIR BERJADUAL DI SYABAS WILAYAH PETALING DAN KUALA LUMPUR
Gangguan bekalan air dijadualkan akan berlaku di beberapa kawasan di Wilayah Petaling dan Kuala Lumpur disebabkan oleh kerja-kerja pengalihan paip di Jalan Susur Jambatan Lot 673, Jalan SS20/27 Petaling Jaya yang melibatkan paip bersaiz 850 milimeter jenis ‘mild steel’.

Gangguan bekalan air yang dijadualkan berlaku pada 14 Oktober 2008 bermula jam 8.00 malam hingga 8.00 pagi keesokan harinya melibatkan kawasan seperti berikut:-

1. Wilayah Petaling
PJ North, Universiti Malaya, Penchala, Seapark, SS1 dan SS2. SS20,SS21 dam SS22, Seksyen 11, 12, 13, 14, 16, 17, 17A, 19, 20, 21 dan 22, Jalan Semangat, Phileo Damansara, Hotel Eastin dan Paramount.
2. Wilayah Kuala Lumpur Bukit Damansara

Segala kesulitan amatlah dikesali. Para pengguna dinasihatkan agar menyimpan bekalan air secukupnya serta menggunakan air secara berhemah sepanjang tempoh gangguan tersebut.

Sebarang pertanyaan atau aduan sila hubungi Pusat Perkhidmatan Pelanggan (PUSPEL) menerusi talian bebas tol 1-800-88-5252 atau melalui SMS, dengan menaip PUSPEL jarak taipkan aduan atau pertanyaan hantar ke 39222 atau lawati laman web SYABAS di www.syabas.com.my.
It says 14 October 8pm until the following morning 8am but today is only 11 October 2008. Sigh...

2 comments:

Philip Lee said...

heh at least they are online now. What time and day did the water finally came back?

Adrian Tan said...

Water supply came back a few hours later. Then, the next day, no supply again for hours. And guess what? On the day and time which the website and numerous newspapers published the notice, supply was available throughout. Totally fail!!!